It was a guy who had the night shift, and he and I had a nice connection. And I remember laying awake, and I was holding his hand begging him to help me. And he sat with me and, (starts to cry)… Oh, this is really traumatic to think about. But he was, he was such a fabulous guy |
Experiencing care and health care professionals that cared for her was good. It was a few people through the trajectory of her illness at the hospital and during rehabilitation that she had a close connection with |
The participants described being in an unknown and unsafe existence, where feelings of safety were dependent on health care professionals having a caring attitude |
Feeling safe through a caring presence |
It was a nurse at night that I don’t…never should have been there. That is the only negative experience. It was the night I got my arterial fibrillation. “Go back to sleep” she said, “you are only nervous” she told me. “Anxiety, this is only your anxiety” she said. What on earth? I have known arterial fibrillation, I can feel it, it had nothing to do with anxiety I told her. Then I asked to see another nurse, and someone else came and checked, and then she contacted the physician who started the treatment |
He experienced a situation where he felt unsafe. It was about meeting a health care professional that he felt did not take him seriously. The situation was quickly taken care of by other health care professionals who took over his responsibility |