Domains of family satisfaction and item description	Yes, always	Yes, sometimes	No, hardly ever	No, never	Don’t know/not applicable N/A
Staff Attitudes/Respect: Averaged across Items 9, 20, and 21.
Question 9: Does the activities staff treat the resident with respect?
Question 20: Are the nurse aides gentle when they take care of the resident? and
Question 21: Do the nurse aides treat the resident with respect?
Food Choices: Item 29: Can the resident get the foods he or she likes?
Activities are interesting: Item 7: Are the facility activities things that the resident likes to do?
Facility cleanliness: Item 39: Is the facility clean enough?
Autonomy: Item 16: Is the resident encouraged to make decisions about his or her personal care routine?
Would recommend facility: Item 47: Would you recommend this facility to a family member or friend?