Promote perception of control |
Thoroughly prepare the patient |
|
|
Describe the progression of the procedure in detail |
X |
|
Describe the operating room, expected discomforts, and unfamiliar sights and sounds the patient may hear |
X |
X |
Describe postoperative practices and procedures |
X |
|
Cultivate a sense of purpose and teamwork |
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|
Explain the value of the patient’s participation during the AC |
X |
X |
Describe the goals of the medical team |
X |
X |
Administer testing paradigms to be used during intraoperative mapping |
X |
X |
Explain that loss of function during mapping is temporary and informative |
X |
X |
Elicit the patient’s preferred stress management techniques |
X |
X |
Assess the patient’s coping style and need for information |
X |
|
Teach and coach patients to assert control during the procedure through communication |
X |
X |
Be responsive to the patient’s intraoperative needs |
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|
Administer additional medication as needed for pain management |
|
X |
Provide water and adjust temperature or positioning, when possible, at the patient’s request |
|
X |
|
Acknowledge the patient’s experience, even if there is no action that can be taken to address their concern |
|
X |
|
Provide focused tasks and time frames |
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|
|
Use focused tasks (e.g. neuropsychological tests, breathing exercises, requesting a moist oral swab) to divert attention from painful or stressful experiences |
|
X |
|
Communicate expected time frames during the procedure |
X |
X |
Establish compassionate and authentic relationships |
Cultivate a sense of support |
|
|
Frequently inquire about the patient’s comfort level |
|
X |
Repeat soothing statements of support and encouragement and avoid negative statements |
|
X |
For providers working behind the patient, introduce yourself face-to-face after draping but before onset of the procedure (or after the patient is awake) |
|
X |
Use nonverbal gestures, such holding the patient’s hand or placing a hand on their shoulder, to demonstrate compassion |
|
X |
Provide an attentive and reliable human presence |
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|
Station a provider (e.g. CP, SLP, or anaesthesiologist) near the patient and within his/her field of view |
|
X |
If possible, have a CP or SLP conduct most direct patient interaction, allowing the anaesthesiologist to focus on anaesthesia management |
|
X |
Provide consistency by having the same clinician conduct the preoperative evaluation and work with the patient in the OR |
X |
X |
Provide thorough and frequent communication |
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|
Throughout the procedure, orient the patient what is happening, directly answer their questions and concerns, and inform them of new sensations they are about to experience |
|
X |
Tailor the amount of detail provided to the patient’s coping style and need for information |
|
X |
Address intraoperative sensations |
Offer suggestions to “reframe” distressing noises based on patient’s interests |
X |
X |
Ensure patient will not see potentially distressing items in his/her line of vison |
|
X |
Provide patient-centred anaesthesia management |
Engage in multidisciplinary communication when planning patient-centred anaesthesia management |
X |
X |