Table 4.
Summary of key informants’ ehealth solutions to identified health issues.
| Identified issue | Telehealth | Health informatics | eLearning |
|---|---|---|---|
| Human resource shortages | mHealth, voice calls, video calls; teleradiology | - | eLearning; eTraining |
| Congestion and overcrowding | Apps for specialist referral and teleconsultation | EMR, EHR, HIMS | Surgical mentoring |
| Prevalence of disease | Surveillance telehealth virtual remote support |
Surveillance EMR |
- |
| Inefficient/poor referral system | Telehealth (telemedicine specialties) | EMR | eTraining |
| Lack of diagnostic and case management skills | Telehealth, telemedicine specialties, apps, professional helpdesk | EMR | eLearning |
| Medication shortages | - | EMR, Medication management software |
- |
| Delayed laboratory results | LIS and automated SMS | EMR, LIS and automated SMS |
- |
| Transport shortages | Drones | HIMS | - |
EMR: electronic medical record; EHR: electronic health record; HIMS: health information management system; LIS: laboratory information system; SMS: short message service.