Table 2.

Approach to data analysis.

Phase	Description
1. Familiarization	PK and BM read and re-read interview transcripts and their notes from interviews, noting down initial ideas on potential themes and connections between participant accounts.
2. Generating initial codes	In line with a phenomenological approach PK, BM and KW initially discussed data-driven codes and concepts that reflected participant’s subjective experiences of living with IBD, including their support needs. Broad themes were identified to develop an initial coding framework. Analysis was based on thematic analysis, a method for identifying, analysing and reporting patterns (or themes) within data.
3. Constructing themes	Meaning patterns were noted and mapped. PK and BM initially focussed constructing themes for two transcripts each and shared the initial themes/potential coding frameworks with KW. KW second coded the four transcripts using the initial coding frames and made notes on any new themes identified and how the framework could be refined. Regular meetings were held to discuss and develop the coding framework.
4. Revising and defining themes	Following review and reconciliation by PK and BM, revised coding frames were subsequently developed and ordered into themes and sub themes (nodes) within the NVivo Database.
5. Completion of coding of transcripts	PK and BM completed coding transcripts and developing the framework and further refining themes deemed appropriate, reflecting on the study aims and theoretical framework.
6. Write up	PK, BM and KW developed the initial manuscript. KW led the final development of themes reflecting on the connections with existing literature during the write-up phase in collaboration with PK and BM.