Table 2.

Support regarding internal and external information management

	External/static	Internal	External/dynamic
Information usage	Information chain-related demand, purpose-oriented knowledge	Planning (data, information)	Dynamic information at stops, in vehicles, on mobile phones
Information systems	Timetable booklet, web-based information systems	Automated vehicle monitoring system, planning systems	On-board information systems, monitor walls, social media
Infrastructure	Clients, network	Server, GPS (global positioning system) network	On-board computer, pillar, network, telecommunication devices