Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Results after 6 months of intervention.
| Project | Satisfaction | General | Dissatisfied | |
|---|---|---|---|---|
| Instrument appearance | Test group | 60 | 26 | 2 |
| Control group | 46 | 34 | 12 | |
| Professional knowledge | Test group | 58 | 28 | 2 |
| Control group | 42 | 38 | 6 | |
| Service attitude | Test group | 57 | 25 | 16 |
| Control group | 43 | 33 | 6 | |
