Table 1.

Common usability barriers to using EHR assessment forms as reported by clinicians in focus group

Usability barrier	Examples from focus groups
Unrelated questions on assessment forms	Clinicians from child and adolescent mental health teams found that some questions on the assessment forms were not relevant to the younger population. The teams also noted that several important questions for the younger population were not included on the assessment forms in the EHR system (e.g. safeguarding). Similar issues were reported by clinicians from other specialist teams.
Time taken to complete forms	Completing assessment forms on the EHR system was found to be very time-consuming due to the difficulty in navigating the system, as well as duplication from paper-based forms and within the system.
Duplicate questions within assessment forms	Clinicians highlighted that many questions were duplicated across the risk assessment and physical health assessment forms on the EHR system. This increased the time taken for clinicians to complete the forms.
Difficulty navigating the EHR system	Many clinicians found it difficult to navigate the EHR system to access relevant assessment forms. This further increased the time taken for clinicians to complete the forms.