Table 1. Patient characteristics.
| Patients with a telemedicine visit a | |||
|---|---|---|---|
| Characteristic | Patients with any visit (in-person ortelemedicine) during the study period | Telephone visit | Video visit |
| Sample size | 98,357 | 11,857 | 7,916 |
| Age in years | |||
| <18 | 17,649 (17.9%) | 667 (5.6%) | 831 (10.5%) |
| 18–44 | 47,217 (48.0%) | 4,527 (38.2%) | 3,856 (48.7%) |
| 45–64 | 24,138 (24.5%) | 4,362 (36.8%) | 2,108 (26.6%) |
| ≥65 | 9,353 (9.5%) | 2,301 (19.4%) | 1,121 (14.2%) |
| Language | |||
| English | 72,267 (73.5%) | 9,517 (80.3%) | 7,304 (92.3%) |
| Spanish | 14,596 (14.8%) | 1,606 (13.5%) | 461 (5.8%) |
| Somali | 3,465 (3.5%) | 400 (3.4%) | 72 (0.9%) |
| Other | 8,029 (8.2%) | 334 (2.8%) | 79 (1.0%) |
| MyChart (portal) status | |||
| Activated | 65,481 (66.6%) | 7,408 (62.5%) | 6,837 (86.4%) |
| Race | |||
| Asian | 3,900 (4.0%) | 364 (3.1%) | 270 (3.4%) |
| Black (African American or African) | 25,929 (26.4%) | 4,364 (36.8%) | 2,046 (25.8%) |
| Hispanic (Latino) | 19,611 (19.9%) | 2,124 (17.9%) | 921 (11.6%) |
| Other | 10,608 (10.8%) | 317 (2.7%) | 168 (2.1%) |
| White (Caucasian, Non-Hispanic) | 38,309 (38.9%) | 4,688 (39.5%) | 4,511 (57.0%) |
| Sex | |||
| Female | 51,065 (51.9%) | 6,672 (56.3%) | 4,489 (56.7%) |
| Insurance product | |||
| Commercial | 37,823 (38.5%) | 3,110 (26.2%) | 3,242 (41.0%) |
| Medicaid | 30,115 (30.6%) | 4,252 (35.9%) | 2,633 (33.3%) |
| Medicare | 10,540 (10.7%) | 3,186 (26.9%) | 1,434 (18.1%) |
| MNCare b | 3,496 (3.6%) | 500 (4.2%) | 267 (3.4%) |
| Other | 6,652 (6.8%) | 154 (1.3%) | 223 (2.8%) |
| Self/Unknown | 18,082 (18.4%) | 994 (8.4%) | 366 (4.6%) |
a
Patients who had a telephone and a video visit were counted in both columns.
b
MNCare is a health plan available to low-income Minnesotans who do not qualify for medical assistance.