Table 4.
Non-Financial Impact.
Paper | Outcome Measure | Results | Significance |
---|---|---|---|
Engagement | |||
Naven 2012 [28] | Referrals | 2516 | Not reported |
Advice uptake | 1346 (54%) | Not reported | |
Naven 2013 [29] | Referrals | 2289 | Not reported |
Advice uptake | 1027 (45%) | Not reported | |
Onward referral to services | N = 110 (8%) | Not reported | |
Financial literacy | |||
Naven 2013 [29] | Qualitative | Clients appear to feel more confident in managing their money. | N/A |
Parthasarathy 2014 [31] | Qualitative and Survey | Increased clients’ awareness of financial issues. | N/A |