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Comparison of patient satisfaction
| Item | Control group (n=40) | Study group (n=40) | t | P |
|---|---|---|---|---|
| Overall satisfaction | 133.45±6.60 | 138.09±4.15 | -7.68 | 0.000 |
| Admission reception | 14.58±0.73 | 14.83±0.52 | -2.19 | 0.032 |
| Health education | 30.72±3.05 | 33.98±2.09 | -6.17 | 0.000 |
| Service attitude | 44.29±0.67 | 44.67±0.37 | -1.48 | 0.153 |
| Service quality | 34.28±1.28 | 34.68±0.92 | -0.32 | 0.729 |
| Discharge guidance | 9.58±0.87 | 9.93±0.25 | -4.83 | 0.000 |
