Peer support
|
|
Looking after yourself |
Manage pressure, responsibility, and expectations for the person who is helping
Tips for dealing with the fear of making things worse or saying the “wrong thing”
|
|
Barriers to helping friends |
|
|
Helpful strategies for assisting friends |
Asking for advice. Confiding in a teacher or a close family member they trust
Checking in, recognizing that it is a continuous process with follow-up required
|
App functions and features
|
|
Visual aspect of the app |
Visual content: videos, cartoons, media, and songs
A wall of text leads to disengagement
|
|
Content |
Understanding what is wrong with a friend leads to more confidence and comfort helping them
Quick access to helplines
Want suggestions on how and who to link their friend to for more support
|
|
Functions of the app |
|
|
Engagement |
A sense of achievement, reward, and competition from games is engaging
Too many notifications can be annoying; no hassling to come back to the app but rather something that catches your attention
Tone within the app should be engaging and empathetic
|
|
User experience |
Privacy is important: not showing activity to friends, not needing location, and being able to transparently see and control privacy
Participants disagreed about inclusion of a social networking component
|
|
Trust |
Participants trusted lived experience, influencers, celebrities, and professionals (psychologists and researchers)
Distrust in internet resources as they are nonspecific and outdated and may be wrong
|
|
Dissemination |
Social media is where participants learn about mental health initiatives
Reduce stigma with influencers and athletes
Participants were more likely to google a problem than search the app store; the website should link to the app
|