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. 2021 Jan 20;51(2):100828. doi: 10.1016/j.orgdyn.2021.100828

Table 1.

The foundational elements of employee success and barriers to achieving them

Foundational element
Knowledge and Confidence Knowledge about an employee’s role in the company, how to perform their job effectively, and what they need to do to successfully work with their coworkers and teams
Social Connection A sense of social belongingness to a team and organization that can be used to support employee growth and well-being
Well-being The happiness and health (i.e., physical and psychological) of employees
Barriers to achievement
Employee stress and anxiety New employees face uncertainty both at home and in the workplace and must navigate a dynamic and confusing new environment while also maintaining their own personal lives
Communication and role uncertainty Lack of knowledge about how they should communicate, who they should be communicating with, and uncertainty about what their role within a team and organization will be
Changing task, team, and organizational processes and goals The organization’s crisis response requires significant and fast change to adapt to circumstances that result in confusion about the goals employees are pursuing and what processes best achieve those goals
Stagnant or old onboarding information or guidance An organization’s onboarding is out-of-date, already unsuccessful, and lacks the key information and structure new hires will need
Physical and social barriers New employees and existing teams may need to work virtually or in socially distanced settings which make it difficult to quickly and efficiently communicate and build useful and supportive personal connections
Lack of tools and materials New hires may lack the tools they will need to use to complete their tasks (e.g. computers, access to company servers, shared documents, or contacts)