CDC Clear Communication Index https://www.cdc.gov/ccindex/index.html
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Research-based tool to help create and assess materials for patients and caregivers |
Centers for Disease Control and Prevention (31) |
Index contains 20 items, broken into 4 sections, that guide the focus, wording, design, and impact of the material |
Shared Decision-Making https://www.safetyandquality.gov.au/our-work/shared-decision-making/patient-decision-aids
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A 5-step tool developed by the Agency for Healthcare Research and Quality |
Shared Decision-Making (32) |
Framework for patients and care providers to explore, reach, and evaluate treatment options together |
The Rural Women’s Health Project Fotonovela https://www.rwhp.org/fotonovela.html
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Community-based outreach tool that brings health information to locations outside of healthcare settings |
Rural Women’s Health Project (33) |
Slide show includes examples of when to use a fotonovela, the benefits of using them, and 15 steps to help outreach workers create them |
The Teach-Back Technique: Communicating Effectively with Patients https://www.merckconnect.com/static/pdf/TeachBack.pdf
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Verbal communication tool that aids patients in understanding and retaining health information |
Merck Sharp & Dohme Corp (34) |
Brochure includes tips for how and when to use teach-back, examples of conversations and open-ended questions, and common mistakes |