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. Author manuscript; available in PMC: 2022 Jul 1.
Published in final edited form as: Patient Educ Couns. 2022 Mar 17;105(7):2429–2435. doi: 10.1016/j.pec.2022.03.015

Table 3.

Relationship between care coordination and satisfaction with healthcare received in the prior 2 years: 2016 Health and Retirement Study.

Domains of Care Coordination Adjusted Odds Ratio (OR) 95% Confidence Interval
Perceptions of Care Coordination (ref. Never/Rarely)
How often asked about medicines prescribed by other providers 0.84 (0.49, 1.44)
How often asked how visits with other providers were going 0.92 (0.99, 1.05)
How often left doctor’s office confused about managing health 0.10 (0.06, 0.17)
How often received conflicting advice from different providers 0.15 (0.07, 0.32)
How often providers talk with each other about patient care 5.37 (3.00, 9.62)
Summary Measure of Perceptions Domain 1.43 (1.27, 1.61)
Tangible Support for Care Coordination
Ever accompanied by family or friends to appointments (ref. No) 0.69 (0.34, 1.41)
How often family or friends accompany to appointments (ref. Rarely/Occasionally) 1.11 (0.53, 2.31)
How often family or friends help coordinate care (ref. Never/Rarely) 1.02 (0.52, 1.99)
Ever talked with a nurse care manager or care coordinator (ref. No) 1.26 (0.63, 2.53)
Care coordinator helped (ref. Not at all/A little bit) 1.82 (0.70, 4.74)
Summary Measure of Tangible Supports Domain 0.99 (0.91, 1.07)
Technical Support for Care Coordination
Health care provider offers a “patient portal” (ref. No) 1.87 (1.12, 3.12)
How often use this “patient portal” (ref. Never/Rarely) 1.49 (0.66, 3.37)
Summary Measure of Technical Supports Domain 1.26 (1.01, 1.56)

All ORs are adjusted for age, sex, racial minority status, net worth, marital status, education, health insurance status, and number of chronic conditions.

See Supplemental Table 1 for additional variable coding.