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. 2022 Jun 6;9(2):e37204. doi: 10.2196/37204

Table 4.

Overview of methods to measure and quantify the impact of remote patient monitoring (RPM) interventions on clinical staff.

Theme and description Studies
Time and activity analysis

  • Activity timing

    • Automatic recording of time spent on events and consultations

    • Duration of use of RPM tools

    • Cumulative time on activities

    • Cumulative time on platform

    • Frequency and quantity of alerts

  • Downey et al [32]

  • Makhni et al [31]

  • Rothgangel et al [30]

  • Sousa et al [37]

  • Timmerman et al [27]

  • Wiadji et al [28]


  • Activity mapping

    • Current state mapping

    • Implementation assessment

    • Number of times telemonitoring tools were used

    • Number of transmissions and events

    • Selecting most busy times

    • Nurses’ tasks

  • Augestad et al [38]

  • Leppla et al [25]

  • Rothgangel et al [30]

  • Sousa et al [37]

  • Timmerman et al [27]


  • Comparative analysis with baseline (time spent on activities and number of in-hospital visits and events)

  • Harsha et al [21]

  • Sousa et al [37]


  • Hospital logistics

    • Number of in-hospital visits

    • Length of in-hospital visits

    • Type of complications

    • Type of resources

    • Accessibility to resources (quantity and quality)

  • Augestad et al [38]

  • Downey et al [32]

  • Rothgangel et al [30]


  • Cost savings based on time and resources used

  • Makhni et al [31]

Satisfaction and experience analysis

  • Surveys and questionnaires

    • Usability (eg, System Usability Score)

    • Adherence to protocols

    • Utility and efficiency of e-tools (frequency of incomplete data and effort and work needed for gathering extra data)

  • Downey et al [32]

  • Leppla et al [25]

  • McMullen et al [33]

  • Parkes et al [29]

  • Rothgangel et al [30]

  • Timmerman et al [27]

  • Wiadji et al [28]


  • Interviews and focus groups

  • Das et al [22]

  • Davoody and Hägglund [23]

  • Downey et al [32]

  • Dunphy et al [36]

  • Jansson et al [41]

  • Ke et al [24]

  • Leppla et al [25]

  • McMullen et al [33]

  • Parkes et al [29]

  • Sharif et al [34]


  • Ethnographic research

    • Observation

    • Journey mapping

  • Augestad et al [38]

  • Das et al [22]

  • Leppla et al [25]

  • McMullen et al [33]


  • Co-design and cocreation sessions and workshops

    • Critical incident technique—think-aloud approach—mock-ups

  • Sanger et al [26]

  • McMullen et al [33]

  • Rothgangel et al [30]


  • Impact of alerts on performance and well-being

  • Downey et al [32]