Table A.1.
Topic mapping from LDA analysis.
| Paper | The premise of the study | Method | Findings and contributions | Limitations/ future research directions |
|---|---|---|---|---|
| [2] | Strategic communication demands of COVID-19 for crisis managers | Analyzed crisis communication | Highlighted the demands of crisis communication for crisis managers in the public sector | There is a need to explore the use of social media for crisis communication |
| [49] | Impact of social distancing and employee well-being during the COVID-19 pandemic | Analyzed macroeconomic data and industry reports | Developed a framework to study the effect of social distancing practices on employee well-being | An empirical analysis of the proposed framework |
| [58] | The tone of official tweets during COVID-19, and the response of Twitter users to official communication | Conducted statistical analysis of topic data extracted from 26,264 official tweets for 80 Twitter handles | Provided insights to health officials and government agencies for information dispersion and reassuring the general public via SNS | Adding emotions and sentiment to tweet categorization, and increasing the period of the tweet data to provide more insights |
| [59] | COVID-19 crisis communication by the Prime Minister of New Zealand | Thematic analysis of 40 statements | Determined the linguistic and discursive aspects of leadership communication during a crisis | Extend to multiple political leaders of different countries |
| [60] | Use of digital technologies within small and medium enterprises to deal with COVID-19 and secure business continuity | Theoretical analysis | Identified managerial implications of using digital technologies to deal with COVID-19 | Recommended the privacy and business operations for practitioners |
| [61] | Sustainable changes to business processes to fight the pandemic | Performed theoretical analysis | Determined that digital push during the pandemic created research opportunities in the field of IS | Analysis of the information orchestration for stakeholder engagement |
| [62] | COVID-19 related issues and impacts on IS | Performed theoretical analysis | Proposed a set of issues for future research | Study of IS to manage compliance and productivity |