Table 1.

Overview of interview discussion guide with major probes

• What was it like for you to deliver palliative care via telehealth during COVID-19?

• What were some of the biggest challenges to delivering palliative care in this way?

• What were the items you enjoyed about providing care via telehealth?

• Can you tell me about the experience of managing pain and other symptoms, especially for complex symptom burdens, using telehealth?

•What was it like to address patients’ and families’ psychosocial needs via telehealth duringCOVID-19?

° How effective did you feel you were at being able to meet these needs?

• Did you feel you were able to address spiritual and emotional needs using telehealth?

° Tell me about how you integrated spiritual and emotional assessments into your telehealth care.

° How effective did you feel in meeting these needs? Tell me more.