Box 2.

Patients’ sentences suggestive of intentional and non-intentional MNA

Intentional MNA	Non-intentional MNA
After missing clinic visit: ‘Sorry, I forgot to come to the clinic, but I am very busy for the moment.’	‘Sorry, I realize that yesterday I forgot my medication, what should I do?’
‘I feel intoxicated with all these drugs.’	‘I wrongly took twice my medication and now I am worried.’
‘What?? Are you asking me if I am properly taking my medication? You are offending me!’	‘My wife is out for the weekend and I am not sure about my medication!’
‘I read that vitamins can counteract the toxic effect of immunosuppressive medication, can I take them?’	‘Sorry, it's a hard time, I realize that I started forgetting my pills, can you help me?’