Table 1.
Characteristics of the sample, clinical procedures and overall women’s satisfaction with care received.
| Women |
n
(N = 1244) |
% |
| Age < 35 years old | 735 | 59.1 |
| Age ≥ 35 years old | 509 | 40.9 |
| Bachelor’s degree/specialist degree | 655 | 52.6 |
| Italian nationality | 1124 | 90.3 |
| Born in Italy | 1051 | 84.5 |
| Employed women | 987 | 79.3 |
| Primiparous | 658 | 52.9 |
| Single pregnancy | 1223 | 98.3 |
| Newborn NICU admission | 145 | 11.7 |
| Women highly satisfied with care received (score ≥ 7) | 1047 | 84.2 |
| Frequency of nine key procedures under study 1 | N | % |
| Maternal care | ||
| Vaginal examination during labour | 1094 | 87.9 |
| Kristeller manoeuvre 2 | 130 | 10.5 |
| Episiotomy | 166 | 13.3 |
| Instrumental vaginal birth | 120 | 9.6 |
| Caesarean section | 285 | 22.9 |
| PPH prophylaxis 3 | 959 | 77.1 |
| Neonatal care | ||
| Neonatal conjunctivitis prophylaxis | 1244 | 100 |
| Neonatal haemorrhagic disease prophylaxis (Vitamin K) | 1244 | 100 |
| Neonatal screening for metabolic diseases | 1244 | 100 |
| Health workers |
n
(N = 105) |
% |
| Gender: female | 93 | 88.6 |
| Profession | ||
| Midwife | 36 | 34.3 |
| Nurse | 27 | 25.7 |
| Obstetrician | 15 | 14.3 |
| Neonatologist | 9 | 8.6 |
| Undergraduate students/medical residents | 18 | 17.1 |
| More than 10 years of work in maternal and newborn care | 54 | 51.9 |
Notes: 1 All procedures were reported according to mothers’ perception; 2 fundal pressure perceived by women during second stage of labour; 3 data generated only by women that had a vaginal or instrumental vaginal birth. Abbreviation: NICU = neonatal intensive care unit; PPH = maternal post-partum haemorrhage.