Table 5.
Means for Dimensions of Patient Satisfaction by Patient Income Level.
| Level of Income | Mean: Health Benefits a | Mean: Patient-Centered Care a | Mean: Monetary Costs | Mean: Nonmonetary Costs | Grand Average | Sample Size |
|---|---|---|---|---|---|---|
| >$100,000 | 5.56 | 6.02 | 4.07 | 4.59 | 5.06 | 145 |
| $75,000 to $100,000 | 5.45 | 5.90 | 4.24 | 4.71 | 5.08 | 91 |
| $50,000 to $74,999 | 5.25 | 5.81 | 4.82 | 4.86 | 5.19 | 66 |
| $35,000 to $49,000 | 5.17 | 5.72 | 4.85 | 4.79 | 5.13 | 48 |
| $20,000 to $34,999 | 5.32 | 5.73 | 4.61 | 4.90 | 5.14 | 57 |
| <$20,000 | 5.19 | 5.75 | 4.30 | 4.96 | 5.05 | 33 |
a As income increased, satisfaction significantly increased (p < 0.05).