Table 5.
Suggestions for improvement.
| Theme | Category | Sub-Category | Reference |
|---|---|---|---|
| Suggestions for improvement | Training and education | Provide proper training in using the technology | [13,36,42,44,47,56] |
| Tutorial materials on how to use the technology for professionals and/or patients | [55,59] | ||
| Promotion and education on digital care visits | [41,44] | ||
| System and tools | Standardized equipment for providers | [47] | |
| Incorporate video-conferencing tools into the EHR system | [37] | ||
| Implement triage system | [13,37,50] | ||
| Enhanced data security | [42] | ||
| Use double web-cameras | [49] | ||
| Clinician support | Promotion of self-care for healthcare professionals | [46] | |
| Incorporate administration/coordination support | [42,44,47] | ||
| Ensure access to a suitable work environment and tools | [45] |