Table 3. Comparison of the level of satisfaction according to the level of health of the patients.
| Level of health | ||||||||
|---|---|---|---|---|---|---|---|---|
| Average | Good | Very good | F | p | ||||
| M | SD | M | SD | M | SD | |||
| Appointment | 3.66 | .31 | 3.69 | .48 | 3.38 | .41 | 3.755 | 0.027 |
| Access | 3.90 | .59 | 3.87 | .67 | 3.72 | .63 | 0.499 | 0.609 |
| Waiting to be examined | 4.15 | .52 | 4.37 | .65 | 4.34 | .51 | 1.654 | 0.197 |
| Clinic | 4.43 | .41 | 4.46 | .51 | 4.69 | .31 | 2.109 | 0.127 |
| Physician | 4.18 | .51 | 4.48 | .36 | 4.36 | .44 | 4.973 | 0.009 |
| Nurses | 3.98 | .75 | 4.72 | .48 | 4.47 | .64 | 14.37 | 0.000 |
| Departure | 3.93 | .73 | 4.52 | .40 | 3.92 | .76 | 6.418 | 0.003 |
| Overall satisfaction | 4.24 | .77 | 4.67 | .48 | 4.87 | .34 | 2.523 | 0.086 |