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Profiles of the participating dispatchers.
| Participant | Sex | Age (years), range | Service city | EMTa experience (year) | Dispatch experience (year) |
| A | Male | 30-39 | New Taipei City | 13 | 6 |
| B | Female | 40-49 | New Taipei City | 10 | 2 |
| C | Male | 30-39 | New Taipei City | 14 | 1 |
| D | Male | 30-39 | New Taipei City | 10 | 1 |
| E | Male | 30-39 | Taipei City | 10 | 4 |
| F | Male | 30-39 | Taipei City | 9 | 4 |
aEMT: emergency medicine technician.
