Table 3.

Overview of the access to and use of formal care services

Global themes and subthemes	References
Aspects related to the individuals involved
People with dementia and their informal carers
Ethnicity	[28, 30, 31, 33, 34, 36, 37, 41, 42]
Region of residence	[16, 21, 23, 26, 29, 32, 33]
Attitudes, expectations and experiences towards formal care and dementia	[6, 20, 21, 30, 34, 35, 37, 38, 42]
Family situation and social background	[6, 18, 21, 30, 32, 35, 36]
Professionals
Competence of the professionals	[6, 17–20, 24, 29, 30, 32, 34–37, 39, 42, 43]
Time resources of physicians	[17, 18, 24, 32]
Perceptions and attitudes of the healthcare professionals	[6, 21, 27, 30, 35]
Professionals, people with dementia and their informal carers
Relationship between professionals and people with dementia and their family	[6, 24, 27, 29, 32, 35]
Aspects related to the health- and social care systems
Structures and complexity of the healthcare system	[6, 16–18, 20, 23, 25, 26, 29, 31, 32, 34–36]
Financial aspects of the healthcare system	[17, 21, 29, 31, 32, 35]
Multi-professional and interdisciplinary cooperation between institutions, service providers and professionals	[18, 21, 23–25, 29, 30, 35, 43]
Coordinating care by persons or institutions	[6, 16, 22, 24, 28, 29, 31, 32, 35, 40]
Overarching aspects
Information about dementia and support services	[6, 29–33, 36, 42]
Stigmatization and public awareness	[6, 20, 26, 29, 31, 33, 34, 36, 40, 41]
Early planning of formal care	[6, 20, 26, 35]