Table 4.
Criteria for selecting the best organizational modalities in hospitals
Criteria | Definition | References | |
---|---|---|---|
C1 | Access | Availability of services for recipients of health services and their ability of patients to receive these services | [42–45] |
C2 | Hospital admissions | The number of patients admitted by the hospital during a specific period | [46–48] |
C3 | Average Length of Stay(ALOS) | The number of days the patient spends in the hospital since admission is divided by the number of people discharged (including deaths during the year) | [48–50] |
C4 | Outpatient visits | The number of outpatients referred to the hospital during a specific period | [51, 52] |
C5 | Bed occupancy rate | The number of beds used by the hospital in a certain period compared to all the beds in the hospital | [52, 53] |
C6 | Income | The amount of financial income earned by the hospital during a certain period | [45, 48, 54–59] |
C7 | Number of personnel | Number of staff in the hospital | [61–63] |
C8 | Status of equipment | The level of relative quality and modernity of the hospital equipment | [4, 64] |
C9 | Patient satisfaction | The level of patients' satisfaction with the services received from the hospital | [65, 66] |
C10 | Employee satisfaction | The level of satisfaction of hospital staff from the organizational unit in which they are employed | [67–69] |