Table 2.
The descriptions of each construct measured in our trust questionnaire.
| Construct | Description | Component |
|---|---|---|
| Reliable | The system performs consistently. | Cognitive-based trust |
| Technical competence | The system performances accurately and correctly. | |
| Understandable | A user can understand how the system works and predict its performance. | |
| Faith | Belief that the system can perform well in the future, even in situations when it is untested. | Emotion-based trust |
| Personal attachment | A strong preference for working with the system. |