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. 2022 Jun 24:1–15. Online ahead of print. doi: 10.1007/s10643-022-01366-7

Table 2.

The digital modes, nature, and purposes of teacher-parent communication

Digital Mode Nature Examples of Purpose
Digital communication (mostly unidirectional, group communication between teacher and parents) Back-to-school nights via a digital platform (e.g., Zoom Google Meet, Microsoft Teams)

• Teacher sharing information

• Teacher answering questions from parents

Video conferencing (bidirectional, individual communication between teacher and parents)

• Routinized teacher-parent video conferences via a digital platform (e.g., Zoom Google Meet, Microsoft Teams)

• Non-routinized teacher-parent conferences via a digital platform (e.g., Zoom Google Meet, Microsoft Teams)

• Sharing information about the child’s learning and developmental progress, strengths, and needs

• Discussing the child’s behavioral and academic difficulties

• Learning about the child’s cultural and linguistic background and other family characteristics

Messaging system (bidirectional, individual/group communication between teacher and parents)

• Email, short message service

• Text/audio messaging via a mobile device (e.g., smartphone, iPad)

• Text/audio messaging

• Video chatting (e.g., FaceTime)

• Sharing videos, pictures, and messages via a digital platform (e.g., WhatsApp, ClassDojo)

• Communicating via a learning management system (e.g., Google Classroom)

• Keeping parents informed about class and school happenings

• Sharing information about the child’s learning progress, strengths, needs, academic difficulties, and/or behavioral issues with parents

• Sharing information, questions, and/or concerns about the child with the teacher

• Uploading/downloading documents, photos, videos etc.

• Commenting on messages, documents, photos, and/or videos posted

E-print materials (unidirectional, group communication from teacher to parents)

Class e-newsletters

Class/school webpages

Emailed announcements (e.g., school and class events, school policy and policy changes)

Keeping parents informed about class and school happenings and important policy and policy changes
E-survey/form (unidirectional individual communication) and e-journal (unidirectional/bidirectional individual communication)

• E-survey/questionnaire

• E-form

• E-journal communication

Sharing information, questions, and concerns about the child