Table 2.

Participants’ profiles for the in-depth interview

Characteristic		Number
Experience in using banking services	Less than 3 years	8
	From 3 to 5 years	10
	More than 5 years	14
Type of banking services and products	Debit cards	32
	Credit cards	20
	Borrowing	19
	Saving	16
	Insurance	11
Education level	Not attained secondary education yet	2
	Secondary education	5
	Tertiary education	18
	Above tertiary education	7