Table 1.

The categorization of the dimensions and associated constructs

Dimension	Constructs
Personal	Self‑efficacy, motivation, instincts, drives, traits, wisdom, thoughts, feelings, beliefs, self-perception, goals, intentions, and other motivational forces within the individual (Berkeley et al., 2019; Mohamad & Osman, 2018)
Behavioural	Time management, learning strategies, goal setting, help-seeking, and reflection (Berkeley et al., 2019; Cox et al., 2017; Yakubu & Dasuki, 2018)
Environmental	Family members, friends, tutors, and colleagues. size of a room, the ambient temperature, or the availability of resources (Berkeley et al., 2019; Mohamad & Osman, 2018)
Information Quality	Readable, accuracy, relevance & completeness (Awang et al., 2019; Yakubu & Dasuki, 2018)
System Quality	Response time, ease of use, user interface usability, responsiveness, adaptability & reliability (Awang et al., 2019; Devi et al., 2017)
Service Quality	Knowledge, empathy, responsiveness, and effectiveness of the software and support from the facilitator and peers (Devi et al., 2017; Yakubu & Dasuki, 2018)
User Satisfaction	Information system service, quality & system in terms of usefulness, support, and effectiveness (Berkeley et al., 2019; Yakubu & Dasuki, 2018)