Table 3.

Descriptive analysis of the constructs

Construct	Mean	Standard deviation	Cronbach's alpha
Behavior Factor (BF):	4.082	0.802	0.868
Personal Factor (PF):	4.106	0.730	0.748
Environment Factor (EF)	4.041	0.810	0.851
System Quality (SQ)	4.054	0.855	0.854
Information Quality (IQ)	4.103	0.796	0.798
Service Quality (ServQ)	4.016	0.826	0.772
User Satisfaction (US)	4.067	0.857	0.828