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. 2022 Jul 4;28(1):547–580. doi: 10.1007/s10639-022-11126-0

Table 8.

Descriptive analysis of the constructs

Construct Mean Standard deviation Cronbach's alpha
Behavior Factor (BF): 4.212 0.932 0.929
Personal Factor (PF): 4.18 0.932 0.849
Environment Factor (EF) 4.23 0.947 0.894
System Quality (SQ) 4.25 0.955 0.888
Information Quality (IQ) 4.18 0.952 0.905
Service Quality (ServQ) 4.24 0.963 0.871
User Satisfaction (US) 4.27 0.982 0.927