Table 2.

Survey results of the spoken dialogue system

Question items	Doctor	Nurse	Patient	p-value
Q1. I could understand SDS’s words well.	6.6 ± 0.699	6.8 ± 0.422	5.7 ± 1.059	0.008*
Q2. The volume, speed, and sound quality of the SDS were adequate.	6.6 ± 0.699	6.7 ± 0.675	6.0 ± 1.155	0.171
Q3. SDS asked the proper questions.	5.4 ± 1.506	6.0 ± 0.816	5.2 ± 1.549	0.390
Q4. SDS gave an appropriate response.	4.9 ± 1.370	5.3 ± 1.418	5.4 ± 1.075	0.664
Q5. In conversation with SDS, I was able to fully express what I wanted to say.	4.6 ± 1.647	5.5 ± 1.179	4.5 ± 1.269	0.222
Q6. SDS seems to understand well what I'm saying.	4.7 ± 1.337	5.6 ± 1.265	4.7 ± 1.252	0.214
Q7. Conversations with SDS were not much different from conversations with people.	4.3 ± 1.337	5.4 ± 1.075	5.1 ± 1.370	0.153
Q8. I think positively about assisting my medical care through the SDS conversation.	5.5 ± 1.179	6.1 ± 0.568	5.0 ± 1.491	0.118
Q9. There was no objection to the conversation with SDS.	5.3 ± 1.494	6.5 ± 0.527	6.1 ± 0.994	0.057
Q10. The conversation with SDS was overall satisfactory.	5.3 ± 1.160	6.2 ± 0.919	5.4 ± 1.265	0.165
Mean	5.3 ± 0.777	6.0 ± 0.547	5.3 ± 0.522	0.136

Values are presented as mean±standard deviation.

SDS, spoken dialogue system.

^*One-way analysis of variance, post hoc Tukey honestly significant difference analysis was performed, the group that made the difference.