TABLE 1.

Example quotes from students and educators for each survey question

Survey question	Student quote	Educator quote
What surprised you most about this film? Why?	‘The many, many individualized ways in which housekeepers care for patients. Beyond being kind, engaging and personable, their stories demonstrate how perceptive they are—keeping watch over patients and families (raising a bed railing, bringing food/water, advocating)’	‘That the housekeepers discover the outcomes of patients by their empty or new room location. The lack of communication by clinical staff to these individuals’
What was your favourite story in the film? Why?	‘I loved the woman who hummed and her advice to listen. In a world where we all want to talk/be heard, it is important to take a step back and recognize the need to just listen’	‘I loved the image of feeding the patient with “country cooking”—it seems that there was more than physical feeding happening. It felt like a way of saying “I see you”’
Books, films and plays have the capacity to change us. What will you take from this film to your practice in healthcare? In your life?	‘I will try to listen more, and to be intentional about recognizing and including respecting the contributions of housekeepers and other people who are integral to a patient's experiences but often overlooked’	‘I want to hear more voices. And I want those voices to know that they've been heard. I'm not sure how to go about this, but I think this would bring more meaning to our daily lives’

Note: Survey responses, such as these, were used to generate the themes presented in Table 2.