Table 3.

Evidence gap map framework: service’s target population by types of outcomes and effectiveness

	Service targeting CALD clients	Service targeting mainstream clients	Total
Satisfaction with the service	Eff = 17 Not eff = 1	Eff = 1 Not eff = 10	Eff = 18 Not eff = 11
Access to service	Eff = 5 Not eff = 0	Eff = 1 Not eff = 19	Eff = 6 Not eff = 19
Health outcomes	Eff = 20 Not eff = 1	Eff = 5 Not eff = 5	Eff = 25 Not eff = 6
Literacy outcomes	Eff = 9 Not eff = 0	Eff = 1 Not eff = 2	Eff = 10 Not eff = 2
Total	Eff = 51 Not eff = 2	Eff = 8 Not eff = 36	Eff = 59 Not eff = 38

Eff Effective, Not eff Not effective