Coequal leadership and power
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Attention to patient-provider information and power imbalances (eg, creation of platforms for app design and engagement)
Input of patient and family stakeholders on app design features
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Two-way knowledge exchange
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Patient: “The advanced stage breast cancer survivor has a negative connotation.”
Provider Response: “So I think we have to rebrand this, so people see it as a vital tool that ensures their success during their treatment.”
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Trust development
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“It’s not that you’re dying. You’re about to die. So you need to have an advanced directive. People need to know what your wishes are.”
“I had a really painful morning. And then I did my activities during the day and I forgot about the morning, That’s something that the doctor needs to know. But they’re not clear on that.”
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Respect
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Leader: “[We’re] hoping we could think through how we might be able to help the experience of individuals in palliative care.”
Leader suggestion: track “how’s your pain going?”
Patient response: “That would be actually very helpful because you don’t know what you don’t. I think that’s actually a really good idea.”
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Partnered development
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Technology lead: “Do you think you would want a summary screen?”
Patient response: “I think for me, a little journal, I keep it on my phone. If this was on the system, then I wouldn’t have to think, how many days was there pain, you know, moderate pain or severe pain.”
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Equity
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