Table 3.

Factor loadings and reliability statistics

	Factor loadinga	Corrected item-total correlation	Cronbach’s alpha	Cronbach’s alpha if item deleted
Structure and facilities			0.76
4. Was the way you were welcomed to the institution satisfactory?	0.58	0.54		0.71
19. Have you felt safe at the institution?	0.71	0.58		0.69
20. Has the range of activities available at the institution been satisfactory?	0.40	0.50		0.72
21. Have the meals at the institution been satisfactory?	0.51	0.43		0.75
22. Have you been satisfied with the level of privacy available?	0.75	0.57		0.69
Patient-centred interactions			0.90
8. Have you had enough time for discussions and contact with the therapists/staff?	0.57	0.68		0.89
9. Do you find that the therapists/staff have understood your situation?	0.56	0.76		0.88
10. Have you had the opportunity to tell the therapists/staff about important aspects of your condition?	0.45	0.61		0.89
12. Do you find that the therapists/staff have prepared you for the time after discharge?	0.82	0.67		0.89
13. Do you find that the treatment has been adapted to your situation?	0.63	0.77		0.88
14. Have you had influence on your choice of treatment?	0.65	0.67		0.89
15. Have you had influence on your choice of medication?	0.46	0.49		0.90
17. Has the institution provided you with sufficient information on your mental health/diagnosis?	0.78	0.70		0.89
18. Has the institution provided you with sufficient information on the treatment options available to you?	0.85	0.70		0.89
Outcomes			0.92
25. Are the help and the treatment you are receiving at the institution helping you better understand your mental health issues?	0.82	0.78		0.90
26. Are the help and the treatment you are receiving at the institution helping you better cope with your mental health issues?	0.87	0.83		0.89
27. Are the help and the treatment you are receiving at the institution giving you confidence that life will be better after discharge?	0.81	0.77		0.90
28. Overall, have the help and the treatment you have received at the institution been satisfactory?	0.81	0.77		0.90
29. Overall, to what extent have you benefitted from the treatment at the institution?	0.83	0.79		0.90

^a Separate factor analysis for outcome items