Table 1. Demographic characteristics of the participants .

No.	Participation	Age (y)	Gender	Education	Ward	Length of hospital stay (days)
P1	Patient	65	Male	Illiterate	Medical	6
P2	Patient	60	Female	Elementary school	Medical	7
P3	Patient	74	Female	Secondary school	Emergency	3
P4	Patient	68	Male	Illiterate	Surgery	7
P5	Patient	72	Male	Bachelor’s degree	Surgery	12
P6	Patient	80	Female	Illiterate	Medical	17
P7	Patient	76	Female	Secondary school	Medical	5
P8	Patient	64	Male	Elementary school	Medical	20
P9	Patient	72	Male	Illiterate	Surgery	5
P10	Patient	78	Female	Illiterate	Medical	8
P11	Patient	70	Female	Illiterate	Surgery	12
P12	Patient	62	Female	Secondary school	Medical	8
P13	Family member	36	Female	Master’s degree	CCU	7
P14	Family member	46	Female	Bachelor’s degree	Medical	8
P15	Family member	58	Male	Secondary school	Emergency	3
P16	Family member	47	Female	Diploma	Medical	15
P17	Family member	42	Female	Diploma	Emergency	16
P18	Nurse	34	Female	Bachelor’s degree	Medical	-
P19	Nurse	42	Female	Bachelor’s degree	Surgery	-
P20	Nursing director	36	Female	Master’s degree	Nursing Office	-
P21	Doctor	42	Male	GP	ICU	-