Table 5.

Performance of majority class by topic classification.

Message type and medication intent category		Recall	Precision	F1 score
Patient
	Medication location	0.833	0.682	0.749
	Medication question	—a	—	—
	Medication request	0.843	0.685	0.756
	Medication taking	0.481	0.745	0.585
Provider
	Medication change	—	—	—
	Medication question	0.965	0.726	0.829
	Medication question response	0.342	0.636	0.445
	Medication refill question	—	—	—

^aThe class could not be predicted with this approach.