Table 5.
Participant's score on each SCCS item in the selected Hospitals of Addis Ababa, 2020.
| Item | Never | Rarely | Sometimes | Often | Always |
|---|---|---|---|---|---|
| Show respect | 10 (2.5) | 10 (2.5) | 14 (3.5) | 161 (40.3) | 205 (51.3) |
| Convey information | 8 (2.0) | 12 (3.0) | 39 (9.8) | 201 (50.3) | 140 (35.0) |
| Communicate test | 16 (4.0) | 11 (2.8) | 77 (19.3) | 174 (43.5) | 122 (30.5) |
| Treat patient as a human | 15 (3.8) | 22 (5.5) | 72 (18.0) | 151 (37.8) | 140 (35.0) |
| listen attentively | 12 (3.0) | 15 (3.8) | 78 (19.5) | 146 (36.5) | 149 (37.3) |
| Involve patients in decisions | 13 (3.3) | 30 (7.5) | 120 (30.0) | 135 (33.8) | 102 (25.5) |
| Gain my patients trust. | 7 (1.8) | 26 (6.5) | 87 (21.8) | 135 33.8 | 145 (36.3) |
| Consider the effect of the illness | 12 (3.0) | 17 (4.3) | 97 (24.3) | 161 (40.3) | 113 (28.3) |
| Comfortably discuss sensitive issues. | 9 (2.3) | 39 (9.8) | 132 (33.0) | 141 (35.3) | 79 (19.8) |
| Express sensitivity | 10 (2.5) | 25 (6.3) | 127 (31.8) | 137 (34.3) | 101 (25.3) |
| Spend time with patients | 20 (5.0) | 77 (19.3) | 115 (28.8) | 112 (28.0) | 76 (19.0) |
| Strive to understand | 7 (1.8) | 35 (8.8) | 145 (36.3) | 145 36.3 | 68 (17.0) |