Table 5.
Worker and organizational representative comments assessing the job demands and accommodation planning tool (JDAPT)
Comprehensiveness: | “It seemed like you covered every piece, whether it was the physical piece, tedious work that’s happening over and over again, or working long hours, or travelling—so you have covered everything.” (Worker: baker living with ADHD and a skin condition) |
“There were basically all of them that I go through in my job. It’s basically everything that I do at work.” (Worker: truck driver living with Crohn’s disease) | |
“I thought that you did a very good job of breaking down each of the different categories into sort of sub-categories. Like your questions on physical demands, for example, covered almost every physical demand I could think of. Same goes for cognitive demands and the other categories as well. I thought that was really great.” (Worker: health and safety specialist living with irritable bowel syndrome and anxiety) | |
Understandability & Feasibility: | “It was helpful. It broke it down into good categories, gave good explanations. And then, it was very uniform, so when I completed one section and then I moved to the next, it was basically asking me the same thing, so I didn’t have to re-read everything again… So it was easier to follow, because you were kind of, not anticipating, but that’s maybe the best word I can use.” (Worker: adjudicator living with multiple sclerosis) |
“They were really clear. The examples were really helpful. I found that because the question [pattern was] the same every time, I found it really easy to fill out.” (Worker: clinical research coordinator living with multiple physical conditions) | |
“I think it’s pretty easy to use, and I think it would be useful, especially [because it’s] broken down into physical, cognitive demands, and so on. It’s an easy tool to use, and it’s beneficial.” (Organizational representative: supervisor, hospitality services) | |
Relevance: | “[It] makes you think about your job and what you’re doing, so it’s reflective.” (Worker: librarian living with multiple sclerosis) |
“It’s giving you information directly about the direct areas that you struggle with the most at work. And secondly, it could be a jumping off point to talk to an employer about what they might be able to do or how they could help to modify the job.” (Worker: support teacher living with fibromyalgia) | |
“The way that you’ve separated [the questions] into those four major domains—I think it forces you to think about any job that you’re considering…from multiple angles, and not just in the context of a generalized job description. I think separating them into different areas and different ways a person can be impacted in their job is really helpful. It forces me to think about it in a more detailed way than I otherwise would have." (Organizational representative: manger, healthcare) | |
“It definitely gets you thinking.” (Organizational representative: human resources manager, retail) | |
Length: | “Initially when I was going through the questions, oh, wow, it might take some time. But then once you start doing each question, it’s not as demanding or intimidating. Because that’s something to be mindful about, that a lot of us get mental fatigue and I feel the questionnaire was respectful of that aspect, so no concerns from that perspective.” (Worker: accountant living with multiple sclerosis) |
“It’s pretty detailed but I think it needed to be that length…I think you would probably lose some good information if you shortened it." (Worker: policy advisor living with arthritis) | |
“It seemed intimidating at first when I saw 23 pages, but it seemed to go by very easily. It just seemed to be six questions per section.” (Organizational representative: supervisor, customer service) | |
“I think the person will need to invest some time in this to make sure that things are being filled out properly. I think it is a little bit long, but I do understand that you kind of need to invest this time to do this kind of an evaluation.” (Organizational representative: human resources specialist, financial sector) |