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. 2021 Jul 5;185(5):961–969. doi: 10.1111/bjd.20441

Table 2.

Identified main barriers to and facilitators of using mobile health (mHealth) apps for skin cancer screening, with respective sub‐barriers and subfacilitators in italics

Barriers Facilitators
Perceived lack of value of mHealth apps for skin cancer screening
  • Limited knowledge about the usefulness and functionality
  • Lack of concern towards skin cancer
  • Lack of integration with healthcare system
Perception of untrustworthiness
  • Perceived lack of accuracy
  • Doubts about the reliability of the app developer

Preference for a doctor instead of an app

Privacy concerns
  • Unsolicited personal data sharing by trackers and spyware
Complex and distracting user interface
  • Difficult in‐app navigation
  • In‐app commercial advertising
Perceived high costs associated with using mHealth
  • Cost in relation to GP visit
Perceived high value of mHealth apps for skin cancer screening
  • Performing a skin cancer risk assessment from home
  • Monitoring suspicious skin lesions over time
  • Integration with skin cancer care

Transparent and trustworthy identity of the app developer

Endorsement from healthcare providers (GPs, dermatologists) and government regulating bodies.
  • Endorsement from healthcare providers
  • Government regulation
Ease of use
  • Simple user interface
  • Easy to perform a risk assessment
  • Usable by all ages
  • Added value of an app over website
Low (or no) cost of use
  • The possibility of reimbursement by health insurers

GP, general practitioner.