Table A1.
List of interviews
| Number | Place | Date | Institution/organisation |
|---|---|---|---|
| 1 | Prague, Czech Republic | 29 May 2020 | TSA, national coordinator for social services |
| 2 | Prague, Czech Republic | 24 June 2020 | TSA social services centre |
| 3 | Tallinn, Estonia | 29 May 2020 | TSA alcohol rehabilitation centre |
| 4 | Tallinn, Estonia | 8 June 2020 | TSA day centre for material and social support for homeless and materially insecure individuals |
| 5 | Tallinn, Estonia | 16 June 2020 | Department of Social Welfare, one of Tallinn district governments |
| 6 | Tallinn, Estonia | 17 June 2020 | Welfare Centre, night shelter and resocialisation unit |
| 7 | Tallinn, Estonia | 30 June 2020 | Tallinn Social Work Centre, resocialisation accommodation |
| 8 | Helsinki, Finland | 9 June 2020 | TSA night shelter for homeless |
| 9 | Helsinki, Finland | 1 June 2020 | TSA social service centre, social counselling |
| 10 | Tampere, Finland | 28 May 2020 | TSA day centre for material and social support |
| 11 | Cologne, Germany | 8 June 2020 | The Salvation Army (TSA), Territorial Social Programmes |
| 12 | Hamburg, Germany | 19 June 2020 | TSA homeless shelter |
| 13 | Hamburg, Germany | 26 June 2020 | German Red Cross, day centre |
| 14 | Hamburg, Germany | 3 July 2020 | German Red Cross, strategy department. |
| 15 | Budapest, Hungary | 24 June 2020 | TSA, temporary shelter, rehabilitation hostel, day centre |
| 16 | Budapest, Hungary | 25 June 2020 | The Budapest Methodological Centre of Social Policy and its Institutions, homeless services |
| 17 | Budapest, Hungary | 19 June 2020 | Hungarian Red Cross, Department of Disaster Management |
| 18 | Budapest, Hungary | 1 July 2020 | The Hungarian Charity Service of the Order of Malta, central Hungary |
| 19 | Rome, Italy | 5 June 2020 | TSA homeless shelter |
| 20 | Rome, Italy | 16 July 2020 | Day centre, reception attendance services |
| 21 | Bolzano, Italy | 16 July 2020 | Day care centre for material and social support |
| 22 | Rome, Italy | 23 July 2020 | 24‐hour reception and care centre |
| 23 | Klaipeda, Lithuania | 28 May 2020 | TSA day centre for material and social support of homeless |
| 24 | Klaipeda, Lithuania | 30 June 2020 | Association of Social Workers |
| 25 | Vilnius, Lithuania | 8 July 2020 | Food bank, collects and distributes food aid |
| 26 | Oslo, Norway | 9 June 2020 | TSA housing facility for homeless people with drug or alcohol addiction |
| 27 | Oslo, Norway | 11 June 2020 | TSA day centre for active users of drugs or alcohol |
| 28 | Oslo, Norway | 12 June 2020 | Substance abuse care provision |
| 29 | Colares, Portugal | 31 March 2021 | TSA, residential centre for materially disadvantaged |
| 30 | Lisbon, Portugal | 14 April 2021 | TSA, Centre for Homeless People |
| 31 | Lisbon, Portugal | 14 April 2021 | TSA, Centre for Families and Needy People |
| 32 | Groningen, The Netherlands | 13 July 2020 | TSA day centre for material and social support of homeless |