TABLE 2.

Summary of the content of follow‐up conversations

The content of follow‐up conversations

1. Gaining information:

A description all the proceedings during the child's illness and death.

An answer/solution to the lingering questions/concerns parents may still have.

2. Receiving emotional support:

Parents want to feel that the HCPs care about them and their deceased child.

The HCPs should ask the parents how they are coping with the loss.

Parents want to gain the reassurance that they did everything that they could and made the right decisions.

3. Facilitating parents to provide feedback

Parents want to provide feedback on aspects of the care that need to be improved.

Parents also want to express their appreciation and gratitude for the care they received.