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Main Theme: The Virtue of Diplomacy
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| A palliative care diplomat has at least two tasks in order to move palliative care from the periphery to the center of medicine. Either to coexist but preferably to enter into a synergetic relationship |
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| 1. To find an entrance (for telling a normative story about palliative care, ie, a coherent story on how palliative care should be performed) |
2. To maintain and deepen relationships (in order to build trust with patients and other caregivers) |
Being a diplomat around patients is characterized by:
doing practical care work while being open to a conversation on palliative care knowing when to talk (and when not to talk) to patients about bad prognoses while, at the same time, introducing a palliative care perspective using the appropriate words giving room for patients to express their requests, but also being honest about unrealistic requests taking responsibility for making sure the team sends a univocal message
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Diplomacy with healthcare professionals is characterized by:
Investing in personal connections To be of service Requiring approval for being involved Being grateful for referrals Being modest in the presence of others – aiming for the quiet revolution Being continuously available/approachable Fully sharing of information with other disciplines
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