Table 5. Item Performance of Factors Affecting Management of PHC Services in Community Pharmacies (N=321) .
| Factors | Responses, No. (%) | ||||
| Strongly Disagree | Disagree | Can’t Say | Agree | Strongly Agree | |
| Lack of awareness of CP role by other PHC professionals | 12 (3.7) | 13 (4.0) | 8 (2.5) | 118 (36.8) | 170 (53.0) |
| Lack of integration of CP with PHC system | 8 (2.5) | 7 (2.2) | 15 (4.7) | 140 (43.6) | 151 (47.0) |
| Lack of effective team approach to patient care in Nigeria | 12 (3.7) | 9 (2.8) | 15 (4.7) | 135 (42.1) | 150 (46.7) |
| Scarcity of skilled human resources | 14 (4.4) | 23 (7.2) | 24 (7.5) | 151 (47.0) | 109 (34.0) |
| Lack of financial capacity to hire and retain skilled personnel | 10 (3.1) | 17 (5.3) | 16 (5.0) | 164 (51.1) | 114 (35.5) |
| Inadequate floor space in the pharmacy | 22 (6.9) | 36 (11.2) | 30 (9.3) | 153 (47.7) | 80 (24.9) |
| Insufficient time to render PHC services | 10 (3.1) | 45 (14.0) | 27 (8.4) | 145 (45.2) | 94 (29.3) |
| Unsure of profitability of non-drug services | 16 (5.0) | 39 (12.1) | 37 (11.5) | 125 (38.9) | 104 (32.4) |
| Unsure of sustainability of PHC services | 18 (5.6) | 30 (9.3) | 26 (8.1) | 166 (51.7) | 81 (25.2) |
| Poor payment systems | 10 (3.1) | 22 (6.9) | 31 (9.7) | 148 (46.1) | 110 (34.3) |
| Lack of access to patient medical records | 12 (3.7) | 16 (5.0) | 28 (8.7) | 168 (52.3) | 97 (30.2) |
| Regulatory limitations to clinical services by CPs | 18 (5.6) | 21 (6.5) | 40 (12.5) | 146 (45.5) | 96 (29.9) |
| Insufficient clinical education and training during undergraduate degree | 13 (4.0) | 38 (11.8) | 28 (8.7) | 127 (39.6) | 115 (35.8) |
| Lack of adequate infrastructure and technologies for PHC | 12 (3.7) | 13 (4.0) | 20 (6.2) | 164 (51.1) | 112 (34.9) |
| Poor patients'/public perception of CP as a PHC professional | 10 (3.1) | 22 (6.9) | 25 (7.8) | 143 (44.5) | 121 (37.7) |
| CPs are not inhibited by bureaucracy in decision-making for PHC services | 12 (3.7) | 27 (8.4) | 29 (9.0) | 143 (44.5) | 110 (34.3) |
| PHC services are not new to community pharmacists | 6 (1.9) | 15 (4.7) | 17 (5.3) | 145 (45.2) | 138 (43.0) |
| CPs already have strong relationship with their clients | 8 (2.5) | 20 (6.2) | 10 (3.1) | 123 (38.3) | 160 (49.8) |
| Customers trust their CPs | 6 (1.9) | 6 (1.9) | 11 (3.4) | 189 (58.9) | 109 (34.0) |
| By their training, CPs have enough skills to manage PHC services | 6 (1.9) | 16 (5.0) | 14 (4.4) | 109 (34.0) | 176 (54.8) |
Abbreviations: PHC, primary healthcare; CP, Community pharmacist.