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. 2020 Nov 25;11(6):829–839. doi: 10.34172/ijhpm.2020.224

Table 6. Ranking of Factors Affecting Management of PHC Services in Community Pharmacy .

Factors Mean SD Rank
Challenges
Lack of awareness of CP role by other PHC professionals 4.31 0.98 1.5
Lack of integration of CP with PHC system 4.31 0.86 1.5
Lack of effective team approach to patient care in Nigeria 4.25 0.95 3
Lack of financial capacity to hire and retain skilled personnel 4.11 0.94 4
Lack of adequate infrastructure and technologies for PHC 4.09 0.95 5
Poor patients'/public perception of CP as a PHC professional 4.07 1.00 6
Poor payment systems 4.02 1.00 7
Lack of access to patient medical records 4.00 0.96 8
Scarcity of skilled human resources 3.99 1.05 9
Insufficient clinical education and training during undergraduate degree 3.91 1.13 10
Regulatory limitations to clinical services by CPs 3.88 1.09 11
Insufficient time to render PHC services 3.83 1.09 12
Unsure of profitability of non-drug services 3.82 1.16 13.5
Unsure of sustainability of PHC services 3.82 1.09 13.5
Inadequate floor space in the pharmacy 3.73 1.16 15
Facilitators
By their training, CPs have enough skills to manage PHC services 4.35 0.92 1
CPs already have strong relationship with their clients 4.27 0.97 2
PHC services are not new to community pharmacists 4.23 0.89 3
Customers trust their community oharmacists 4.21 0.76 4
CPs are not inhibited by bureaucracy in decision-making for PHC service 3.97 1.05 5

Abbreviations: PHC, primary healthcare; CP, Community pharmacist; SD, standard deviation.