Table 6. Ranking of Factors Affecting Management of PHC Services in Community Pharmacy .
Factors | Mean | SD | Rank |
Challenges | |||
Lack of awareness of CP role by other PHC professionals | 4.31 | 0.98 | 1.5 |
Lack of integration of CP with PHC system | 4.31 | 0.86 | 1.5 |
Lack of effective team approach to patient care in Nigeria | 4.25 | 0.95 | 3 |
Lack of financial capacity to hire and retain skilled personnel | 4.11 | 0.94 | 4 |
Lack of adequate infrastructure and technologies for PHC | 4.09 | 0.95 | 5 |
Poor patients'/public perception of CP as a PHC professional | 4.07 | 1.00 | 6 |
Poor payment systems | 4.02 | 1.00 | 7 |
Lack of access to patient medical records | 4.00 | 0.96 | 8 |
Scarcity of skilled human resources | 3.99 | 1.05 | 9 |
Insufficient clinical education and training during undergraduate degree | 3.91 | 1.13 | 10 |
Regulatory limitations to clinical services by CPs | 3.88 | 1.09 | 11 |
Insufficient time to render PHC services | 3.83 | 1.09 | 12 |
Unsure of profitability of non-drug services | 3.82 | 1.16 | 13.5 |
Unsure of sustainability of PHC services | 3.82 | 1.09 | 13.5 |
Inadequate floor space in the pharmacy | 3.73 | 1.16 | 15 |
Facilitators | |||
By their training, CPs have enough skills to manage PHC services | 4.35 | 0.92 | 1 |
CPs already have strong relationship with their clients | 4.27 | 0.97 | 2 |
PHC services are not new to community pharmacists | 4.23 | 0.89 | 3 |
Customers trust their community oharmacists | 4.21 | 0.76 | 4 |
CPs are not inhibited by bureaucracy in decision-making for PHC service | 3.97 | 1.05 | 5 |
Abbreviations: PHC, primary healthcare; CP, Community pharmacist; SD, standard deviation.