Table 2.

Description of hospital floors and services provided.

Common Areas	Areas which all persons in the hospital (staff, visitors, volunteers, etc.) are free to use (with the exception of food service areas where teams do not visit)
Inpatient/Inpatient Support	Floors that provide general medical care and an array of services such as respiratory therapy, trauma treatment, cardiac care, orthopedics, intensive care, etc.
Pediatric	Floors that specialize in the treatment of pediatric patients including the Children’s Hospital of Richmond
ICU	Floors that specialize in the treatment of patients with critical illness or injury
Volunteer Services	Volunteer service office where Dogs on Call teams sign in and out before and after hospital visits
Gateway	The Gateway Building serves as VCU Medical Center’s “front door” and houses some of its outpatient services. Check-in and waiting areas for surgical services are located on the 5th floor of this building
Emergency Department	Department that provides immediate treatment for life threatening or time-sensitive health concerns
Nelson Clinic	Various outpatient services such as OB/GYN & Women’s Health, Outpatient Eye Clinic, and dental care are housed here
West Hospital	West Hospital houses clinical, administrative, and support services for VCU Medical Center, as well as academic and administrative offices of VCU’s School of Medicine and College of Health Professions
Psychiatric, Palliative Care	These departments share the same floor. Psychiatry treats those suffering from mental illness. Palliative care refers to end-of-life treatment