Table 4.
Significance association between demographic variables and satisfaction score.
| Variables | Satisfaction Score | Test Value | ||
|---|---|---|---|---|
| Median | Q1 | Q3 | (p-Value) | |
| Nationality | ||||
| Saudi | 55.0 | 48.0 | 61.0 | 1231.5 |
| Non- Saudi | 51.5 | 46.5 | 56.0 | 0.050 * |
| Age | ||||
| 30–39 | 57.0 | 51.0 | 62.0 | 4.212 |
| 40–49 | 51.0 | 47.0 | 61.0 | 0.240 |
| 50–59 | 53.0 | 46.0 | 58.0 | |
| >60 | 46.0 | 46.0 | 63.0 | |
| Gender | ||||
| Male | 53.0 | 47.0 | 61.0 | 1953.5 |
| Female | 54.0 | 46.0 | 61.0 | 0.985 |
| Specialty | ||||
| Medical | 54.0 | 48.0 | 62.0 | 1.375 |
| Surgical | 54.0 | 46.0 | 61.0 | 0.503 |
| Dental | 52.0 | 50.0 | 54.0 | |
| Years of experience | ||||
| 5–10 | 54.0 | 47.0 | 60.0 | 2.862 |
| 11–15 | 52.5 | 45.0 | 62.0 | 0.581 |
| 16–20 | 52.5 | 49.0 | 62.0 | |
| 21–25 | 53.0 | 47.0 | 61.0 | |
| >30 | 59.5 | 55.0 | 64.5 | |
| Good computer skills | ||||
| Strongly agree | 54.0 | 49.0 | 62.0 | 2.037 |
| Agree | 52.0 | 46.0 | 61.0 | 0.565 |
| Neutral | 55.0 | 51.0 | 60.0 | |
| Disagree | 54.0 | 48.0 | 65.0 | |
| Frequency of using telemedicine/televisit affect satisfaction level | ||||
| Strongly agree | 51.0 | 45.0 | 56.0 | 11.826 |
| Agree | 52.0 | 46.0 | 60.0 | 0.008 * |
| Neutral | 57.0 | 51.0 | 61.0 | |
| Disagree | 59.5 | 54.0 | 68.5 | |
* Refers to significant value where p-value is <0.05.