Table 1.
The percentage of hotels with the amenities listed and a point value indicating parents’ expectations.
| General Child-Friendly Hotel Services and Amenities | PE | |
| Doctors’ phone numbers | 53.62% | 3 |
| Discount vouchers for children’s attractions | 7.25% | 5 |
| Adequately wide lifts for baby carriages | 63.77% | 3 |
| A place to store baby carriages | 18.84% | 3 |
| Access ramps | 20.29% | 4 |
| Play area in the lobby | 20.29% | 3 |
| Play room for children | 7.25% | 5 |
| Gifts for kids | 23.19% | 1 |
| Outdoor playground | 7.25% | 5 |
| Honouring Large Family Cards | 4.29% | 3 |
| Special packages and discounts for families with children | 24.29% | 3 |
| In-Room Amenities | PE | |
| Baby cots | 86.96% | 2 |
| Extra beds for older children | 59.42% | 3 |
| Stools for children | 31.88% | 2 |
| Heaters | 17.39% | 3 |
| Television with programmes for children | 33.33% | 3 |
| Baby bathtubs | 24.64% | 1 |
| Security (e.g., plugs, table corners, windows) | 14.49% | 1 |
| Restaurant Amenities | PE | |
| Children’s menu | 24.64% | 4 |
| High stools for children | 52.17% | 5 |
| Children’s tableware | 69.57% | 2 |
| Play area | 8.70% | 4 |
| Toilet with baby diaper changing tables | 27.54% | 4 |
| A room for a mother with a baby | 24.64% | 3 |
| Separate toilet for children | 4.35% | 1 |
PE—overall parents’ expectations, where 1 means “of little importance” and 5 shows a “very important” amenity. The results show some discrepancies between the services and amenities offered and the expectations of parents.